Looking for a Interakt by Haptik alternative?

Interakt Alternative: Adya vs Interakt by Haptik

Interakt sells its WhatsApp inbox and its AI agents separately, and prices WhatsApp messages above Meta's rate card. Adya bundles the AI and passes Meta's rates through untouched. Here is the bill on each.

Prices checked Written by the Amomic-AI team, makers of Adya2 sources
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What is Interakt, and how is Adya different?

Interakt's WhatsApp plans are ₹2,799 (Growth) and ₹3,799 (Advanced) a month plus taxes. WhatsApp AI Agents are a separate ₹2,499 a month with 100 AI messages, then ₹0.50 per message. Its per-message prices sit above Meta's: ₹0.958 against Meta's ₹0.8631 for a marketing message on Growth.

Adya Starter is ₹2,999 a month for 1,000 AI conversations across WhatsApp, website chat and email, with no markup on Meta's rates and AI voice calls at ₹6 a minute.

Choose Adya if…

  • AI should handle most of your WhatsApp conversations, not a few hundred messages
  • You want Meta's own per-message rates, with no markup
  • Customers also call you, chat on your site or email
  • You want AI voice agents, not only human calling from the inbox

Choose Interakt if…

  • You run a Shopify or WooCommerce store and want deep catalogue and cart flows
  • Instagram DMs are as important as WhatsApp
  • You want a built-in sales CRM for a small sales team
  • Your AI volume is low enough to stay near the 100 included messages

Interakt vs Adya: features compared

Each Interakt entry is taken from its public site on 12 October 2026. “Not listed” means we could not find it published, not that it can never be arranged.

  • Starting price

    Adya

    ₹2,999/mo (Starter)

    Interakt

    ₹2,799/mo (Growth, WhatsApp)

  • Free plan or trial

    Adya

    Partly:Free plan for web chat; WhatsApp from Starter

    Interakt

    Partly:Free trial; length not stated

  • AI agent

    Adya

    Yes:Included in every paid plan

    Interakt

    Partly:Separate ₹2,499/mo add-on

  • AI usage limits

    Adya

    Yes:1,000 conversations/mo, not per message

    Interakt

    Partly:100 AI messages, then ₹0.50 each

  • AI voice calls

    Adya

    Yes:₹6/min, telephony included

    Interakt

    No:Human calling from inbox on Advanced; no AI voice listed

  • Website chat & email

    Adya

    Yes:Same agent, same inbox

    Interakt

    No:WhatsApp, Instagram; no web chat or email

  • Markup on Meta message rates

    Adya

    Yes:None — Meta bills you at its own rates

    Interakt

    Partly:Yes — e.g. utility ₹0.150 vs Meta ₹0.115 on Growth

  • Human takeover & shared inbox

    Adya

    Yes:Yes, including live phone calls

    Interakt

    Yes:Unlimited agents

  • Indian languages

    Adya

    Yes:10 + English

    Interakt

    Partly:Not stated

  • Appointment booking

    Adya

    Yes:Google Calendar two-way sync

    Interakt

    Partly:Via integrations

  • Developer access

    Adya

    Yes:REST API, 14 signed webhooks, MCP server

    Interakt

    Yes:API and webhooks

IncludedNot offered or not listedPartly, paid add-on or self-built

Interakt pricing vs Adya pricing

Scenario: 1,000 AI-handled WhatsApp support conversations a month, about 5 AI replies each, excluding GST and Meta fees. Both bills built only from published prices.

Adya Starter

  • Starter plan (1,000 AI conversations)₹2,999
Monthly total₹2,999

Website chat, WhatsApp and email from one agent. Meta's message fees are billed to you by Meta, at Meta's rates.

Interakt Growth + AI Agents

  • Growth plan (WhatsApp)₹2,799
  • WhatsApp AI Agents (100 AI messages)₹2,499
  • 4,900 extra AI messages × ₹0.50₹2,450
Monthly total₹7,748

Interakt's per-message prices also sit above Meta's rate card: marketing ₹0.958 vs ₹0.8631, utility ₹0.150 vs ₹0.115 on Growth.

Where Interakt is stronger, and where Adya is

We make Adya, so read this section as our view. We have tried to give the other side its due.

Where Interakt wins

  • Deep e-commerce features: catalogues, cart recovery and Shopify and WooCommerce integrations.
  • WhatsApp and Instagram in one inbox, with RCS on Enterprise.
  • Unlimited agent seats, and an optional sales CRM.
  • Backed by Jio Haptik, with a large Indian SMB base.

Where Adya wins

  • AI included in the plan, counted per conversation instead of per message.
  • No markup on Meta's per-message rates.
  • AI voice calls from the same agent at ₹6 a minute.
  • Website chat and email in the same inbox as WhatsApp.
  • Appointment booking with Google Calendar sync, built in.

Switching from Interakt to Adya

  1. 01

    Bring your knowledge

    Upload FAQs, policies and catalogues, or point Adya at your website. Your scripts and prompts become its instructions.

  2. 02

    Move your WhatsApp number

    WhatsApp Business API numbers move between providers, and approved templates stay with your WhatsApp Business account.

  3. 03

    Go live, then widen

    Start on one channel, watch the transcripts and handoffs, then switch on chat, WhatsApp, email or calls from the same agent.

Interakt vs Adya: FAQs

How we compared

Interakt is an Indian WhatsApp and Instagram commerce platform from Jio Haptik. Every figure for it comes from its own public pages, read on 12 October 2026, and is linked here.Prices exclude GST and other taxes unless stated. Amomic-AI makes Adya; if anything here is out of date, write to us and we will correct it.

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