Adya for clinics
AI receptionist for clinics: calls answered, slots booked, reminders sent
Your phone rings hardest when the front desk is busiest. Adya answers every call, books the slot the patient picks into your calendar, sends the reminder on WhatsApp, and hands anything clinical to your staff.
Where clinics lose patients
Most booking calls arrive in the same few hours as walk-ins, so the person who should answer is already dealing with someone at the counter. A caller who hears the phone ring out books with the next clinic on the map.
The second leak is the patient who booked and forgot. A reminder the day before, with an easy way to reschedule, turns a no-show into a slot you can give to someone else.
What Adya handles for clinics
One agent across phone calls, WhatsApp, website chat and email, with your team one click away.
Answer and book
Adya checks live availability, offers times and books the one the patient picks, with two-way Google Calendar sync so a slot is never double-booked.
Reminders and reschedules
A utility reminder the day before. If the patient can't make it, they reply and Adya offers new times on the same thread.
Routine questions
Timings, fees, which doctor sits on which day, what to bring, how to reach the clinic — answered from your own documents.
Emergencies go to a human
If a caller describes an emergency or asks for a person, Adya stops and transfers to your staff. It does not diagnose, triage or advise.
What a conversation sounds like
An illustrative exchange in Hindi. Adya says it is an AI, follows the caller's language, and writes the outcome back.
- PatientDr. Mehta se kal appointment mil sakta hai?
- AdyaJi, main clinic ki AI assistant hoon. Dr. Mehta kal 11 baje aur 4:30 baje free hain. Aapke liye kaunsa time theek rahega?
- Patient4:30 kar dijiye.
- AdyaKal 4:30 ka appointment book ho gaya. Main aapko WhatsApp pe confirmation aur ek din pehle reminder bhej dungi.
Rules that apply to clinics
Not legal advice — the rules we design around, with the source for each.
No diagnosis or advice[3]
India's Telemedicine Practice Guidelines (25 March 2020) say AI platforms may not counsel patients or prescribe. Adya books, informs and hands off — clinical questions go to your doctors.
Health data under the DPDP Act[4]
Patient names, numbers and appointment reasons are personal data. Collect only what booking needs, and keep transcripts on a retention period you set.
Reminders are utility messages[5]
An appointment reminder for a booking the patient made is a utility template in Meta's categories, at ₹0.115 in India. Health promotions are marketing and need opt-in.
What it costs, worked out
Scenario: 300 inbound calls a month at about 2 minutes each, plus 600 WhatsApp reminders and reschedules. Prices exclude GST.
Adya, billed by Amomic-AI
- Starter plan₹2,999
- Indian phone number₹399
- 600 call minutes × ₹6₹3,600
Telephony is in the per-minute rate. Chat, WhatsApp and email conversations come from the plan's allowance.
WhatsApp, billed by Meta at its own rates
- 600 utility messages × ₹0.115₹69
Adya adds no per-message fee. Meta invoices your WhatsApp Business account directly.
₹16,932 loaded monthly cost of one receptionist (indeed india average), against ₹6,998 for Adya.
See all plansQuestions from clinics
Yes. Adya checks live availability in your Google Calendar, offers times on the call or on WhatsApp, and books the slot the patient picks, with two-way sync so nothing is double-booked.
No. Under India's Telemedicine Practice Guidelines AI platforms may not counsel or prescribe. Adya answers administrative questions, books and reminds, and transfers anything clinical or urgent to your staff.
For 300 two-minute calls a month, Adya Starter with one Indian number comes to ₹6,998 a month plus GST. WhatsApp reminders cost ₹0.115 each from Meta.
Yes — Hindi, Bengali, Marathi, Tamil, Telugu, Gujarati, Kannada, Malayalam, Punjabi, Odia and English, detected automatically on the call.
Yes. Staff can take over a live call or WhatsApp thread from the shared inbox, with the full history and a summary in front of them.
Sources
Reviewed . Adya prices from our pricing page.
- 1.Indeed India — Receptionist salaries (average ₹14,565 a month, updated May 2026)
- 2.Meta for Developers — Pricing on the WhatsApp Business Platform (India rate card effective 1 October 2026)
- 3.Board of Governors in supersession of MCI — Telemedicine Practice Guidelines, 25 March 2020
- 4.The Digital Personal Data Protection Act, 2023 (via PRS Legislative Research)
- 5.Meta for Developers — Template category guidelines (utility vs marketing)
Other industries
Hear Adya answer your own customers
Free plan, no card. Start on website chat today and add WhatsApp and calls when you are ready.