01
About this list
Amomic-AI uses a small set of carefully selected providers (“subprocessors”) to run the platform. Each one is bound by a written agreement with data-protection obligations consistent with our Data Processing Agreement, and none of them may use your data to train foundation models or for their own purposes.
Not every provider touches every customer’s data for example, voice providers only process data for customers using the voice channel, and only the providers of the voice tier you select.
02
Core infrastructure
| Provider | Purpose | Location |
|---|---|---|
| Google Cloud Platform | Compute, databases, storage and networking for the entire platform. | India / United States |
| Google Firebase | Web hosting, authentication (Identity Platform) and realtime data. | India / United States |
| Cloudinary | Delivery and optimisation of images and media on our websites. | United States / EU |
03
AI model providers
| Provider | Purpose | Location |
|---|---|---|
| Google (Gemini / Vertex AI) | Language models that generate agent responses; text embeddings for knowledge retrieval. | India / United States |
| Sarvam AI | Speech-to-text and text-to-speech for voice calls (default and best-Hindi voice tier). | India |
| Deepgram | Speech-to-text for voice calls (selected voice tiers). | United States |
| ElevenLabs | Text-to-speech voices for voice calls (premium voice tier). | United States |
04
Communication channels
| Provider | Purpose | Location |
|---|---|---|
| Plivo | Telephony carrier services and phone-number provisioning for the voice channel. | United States / India |
| Meta Platforms (WhatsApp Business) | Message delivery for the WhatsApp channel. | United States / Ireland |
| Amazon Web Services (SES) | Outbound email delivery for the email channel. | United States / India |
| Resend | Transactional platform emails (account notifications, alerts). | United States |
05
How we update this list
We update this page before a new subprocessor begins handling customer personal data, and note the change in the “Last updated” date. If you object to a new subprocessor on reasonable data-protection grounds, the process in section 4 of the DPA applies.
Want to be notified of changes? Email support@amomic.in with the subject “Subprocessor updates” and we will add you to the notice list.
Questions about this policy?
Write to us and mention “Subprocessors” in the subject line — we read and answer every message.
support@amomic.in